Premier Keypad / Touchpad Failure

Control panel buttons are unresponsive or respond intermittently; no error code displayed.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn touchpad membrane, Loose ribbon cable to EOC, Liquid spill into control panel

Safety first: Turn off power at the breaker before opening the control panel.

Steps:

Check for lock mode: Ensure control lock or Sabbath mode is not enabled (see manual).
Inspect keypad: Remove the control panel cover. Check for signs of moisture or corrosion on the keypad and ribbon cable.
Reseat ribbon: Disconnect the keypad ribbon from the EOC, clean contacts with isopropyl alcohol, and reconnect firmly.
Replace keypad: If specific keys never respond or require excessive pressure, replace the touchpad/keypad assembly.

Medium 3/5

Oven Touchpad / Keypad Assembly

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