F20
V-ZUG Stuck Heating Relay or Triac

Oven shows F20; internal temperature rises unexpectedly or remains high even when off.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Welded heater relay contacts on power module, Shorted triac controlling heating element, Control board logic fault, Incorrect wiring after previous repair

How to Fix / Troubleshooting

Safety first: If the oven continues heating uncontrollably, immediately switch off the circuit breaker. Do not use the oven until repaired.

Step-by-step checks:

  • Visual inspection of power module: With power off, remove the rear cover and inspect the power PCB for burnt areas near heater relays or triacs.
  • Check for stuck relay: If a relay appears melted or discolored, the contacts may be welded closed, causing continuous heating.
  • Verify wiring: Ensure no heater wires are incorrectly bridged or connected directly to live after any previous service.
  • Replace power module: In most cases, the entire power module should be replaced rather than attempting relay-level repair.

When to call a technician: This is a safety-critical fault. Have an authorized V-ZUG technician replace the defective power module and perform a safety check.

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Repair Difficulty

Professional Required 5/5

Required Part

Power Module / Heater Relay Board
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