ERR3
Char-Broil Temperature Sensor (RTD) Failure or Open Circuit

Pellet grill fails to reach set temperature and displays ERR3

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted temperature probe, Broken sensor wiring harness, Loose sensor connector at control board, Damaged sensor from high heat or impact

How to Fix / Troubleshooting

Safety first: Unplug the grill before accessing wiring or control components.

  • Locate the temperature probe: Inside the cook chamber, find the metal probe mounted to the side wall. Inspect it for physical damage, bending, or heavy corrosion.
  • Check wiring connections: Remove the control panel access cover. Trace the sensor wires from the probe into the control board. Ensure the connector is fully seated and not corroded or burned.
  • Inspect harness: Follow the sensor cable along the body of the grill. Look for pinched, cut, or melted insulation, especially where the cable passes through metal openings.
  • Replace the probe if needed: If the probe is damaged or ERR3 persists after reseating connections, remove the mounting screws inside the cook chamber and gently pull the probe and cable out. Install a compatible Char‑Broil pellet grill temperature probe, routing the cable along the original path and securing it away from hot surfaces.
  • Test operation: Reconnect the probe to the control board, reassemble the panel, plug in the grill, and start at a low setpoint. Confirm that the displayed temperature responds as the grill warms and that ERR3 does not reappear.
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Repair Difficulty

Medium 3/5

Required Part

Cook Chamber Temperature Probe
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