Display shows ERR6 and temperature reading is obviously incorrect (very high or very low)

Safety first: Unplug the grill before inspecting wiring or the control panel.

• Inspect probe and cable: Locate the internal temperature probe and follow its cable. Look for melted insulation, bare wires touching metal, or kinks where the cable passes through the wall.
• Check connector for moisture: At the control board, disconnect the probe harness. Inspect the connector for moisture, corrosion, or soot. Dry thoroughly and clean with electrical contact cleaner if needed.
• Test with grill powered: With the probe disconnected, plug in the grill and see if ERR6 changes to a different error or shows a default temperature. If the error clears with the probe unplugged, the probe is likely faulty.
• Replace the probe: Remove the mounting screws inside the cook chamber and gently pull the probe and cable out. Install a new Char‑Broil compatible temperature probe, routing the cable away from hot surfaces and sharp edges. Reconnect to the control board.
• If problem persists: If a new probe does not resolve ERR6, the control board’s sensor input may be damaged. Consider replacing the control board or contacting a qualified service technician.