Char-Broil
Control Output Failure or Safety Interlock Active
Grill powers on but will not start the auger or fan; display appears normal
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed relay on control board, Lid switch stuck open, Loose wiring to auger or fan, Overheat safety switch tripped (if equipped)
How to Fix / Troubleshooting
Safety first: Unplug the grill before checking wiring or switches.
- Verify lid closed: Ensure the lid is fully closed and that any lid sensor is functioning (no DOOR or lid error on display).
- Check wiring to motors: Access the control board and confirm that the auger motor and fan connectors are firmly attached.
- Inspect safety switches: Some models include thermal cutoffs or safety switches. Check for a manual reset button near the fire pot or control area and reset if tripped.
- Test motors directly (advanced): A technician can apply appropriate test voltage to the auger or fan motor to confirm they run. If they do, the control board outputs are likely faulty and the board should be replaced.
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Repair Difficulty
Hard
4/5
Required Part
Main Control Board
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