Outdoorchef
Flame-Out During Operation
Grill lights but then goes out after 5–15 minutes; temperature drops and pellets stop burning.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Insufficient pellet feed, Wet pellets causing poor combustion, Excessive ash buildup in fire pot, Weak combustion fan
How to Fix / Troubleshooting
Safety first: Turn OFF and unplug the grill. Allow it to cool before cleaning.
- Clean fire pot and burn area: Remove all ash and clinkers from the fire pot. Clean surrounding areas to ensure good airflow.
- Check pellet quality: Replace pellets if they are swollen, soft, or discolored. Store pellets in a dry place.
- Observe auger feed: Restart the grill and watch pellet delivery. If pellets feed very slowly or not at all, inspect the auger for jams or a weak motor.
- Verify fan operation: Ensure the combustion fan runs continuously and at full speed. Replace if airflow is weak.
Persistent flame-outs after cleaning and using dry pellets may indicate a control board or sensor issue that needs professional service.
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Repair Difficulty
Medium
3/5
Required Part
Combustion Fan Assembly
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