Outdoorchef Auger Coupler / Shear Pin Failure

Pellets do not feed from the hopper even though the auger motor runs.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken shear pin between motor and auger, Stripped auger coupler, Auger shaft not engaged with motor output

How to Fix / Troubleshooting

Safety first: Unplug the grill before working on the auger drive.

  • Access auger motor: Remove the motor cover at the end of the auger tube.
  • Inspect coupler: Check the connection between the motor shaft and auger. Look for a missing or broken shear pin or stripped coupler.
  • Replace shear pin/coupler: Install a new Outdoorchef-specified shear pin or coupler, aligning holes properly.
  • Test feed: Reassemble and run the auger with an empty hopper to confirm rotation before adding pellets.

If the motor shaft does not turn under power, replace the auger motor.

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Repair Difficulty

Medium 3/5

Required Part

Auger Motor Coupler / Shear Pin
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