Wi-Fi or app connectivity (if equipped) is unreliable or fails to connect.

Safety first: Network troubleshooting does not involve live electrical work, but avoid opening panels while powered.

• Improve signal: Move your router closer or use a Wi-Fi extender near the grill.
• Follow pairing steps: Use the Outdoorchef app and follow the exact pairing instructions for your model.
• Update firmware: If the app indicates a firmware update is available, apply it.
• Reduce interference: Keep the grill away from large metal obstacles that can block Wi-Fi.

If connectivity remains unstable, the Wi-Fi module in the control board may be defective and require replacement.