E07
Jacuzzi Incorrect Line Frequency / Configuration Error

Pump display shows E07 and unit will not start; often associated with incorrect wiring or new installation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Pump configured for 50 Hz but supplied with 60 Hz (or vice versa), Incorrect dip switch or jumper settings on control board, Miswired line and neutral, Incompatible automation control signal

How to Fix / Troubleshooting

Safety first: Turn off power at the service panel before adjusting any wiring or settings.

Steps to check:

  • Verify frequency and voltage: Confirm your local mains frequency (50/60 Hz) and voltage, and compare with the Jacuzzi pump nameplate.
  • Check configuration switches: Open the control box and locate any dip switches or jumpers labeled for voltage/frequency. Set them according to the installation manual.
  • Inspect line wiring: Ensure line and neutral (for 120V) or both hot legs (for 240V) are connected to the correct terminals as marked in the Jacuzzi wiring diagram.
  • Disconnect automation: Temporarily disconnect any external automation or RS-485 control to see if the error clears when the pump is standalone.

If E07 persists with correct wiring and configuration, the control board may be misprogrammed or defective and require replacement.

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Repair Difficulty

Medium 3/5

Required Part

Jacuzzi pump control board / drive module
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