E15
Jacuzzi Control Mode Conflict / Lockout

Pump display shows E15 and the unit cannot be controlled locally; only remote commands work (or vice versa).

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Possible Causes

Pump locked in external control mode, Incorrect control priority setting, Stuck keypad lock function, Firmware bug

How to Fix / Troubleshooting

Safety first: Ensure the pump is in a safe state before changing control modes.

Steps to check:

  • Check control mode setting: Using the Jacuzzi keypad, navigate to the control mode menu and verify whether the pump is set to LOCAL, REMOTE, or AUTO.
  • Disable keypad lock: If a lock icon is shown, follow the manual procedure (often holding specific keys) to unlock the keypad.
  • Temporarily disconnect automation: Remove external control wiring and power cycle the pump to see if local control returns.
  • Factory reset: If settings appear corrupted, perform a factory reset and reconfigure.

If E15 or control conflict persists, the user interface or control board may be defective and require replacement.

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Repair Difficulty

Easy 2/5

Required Part

Jacuzzi pump keypad / user interface
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