E11
Saci Keypad / User Interface Fault

Pump shows E11 and cannot be programmed, buttons may be unresponsive

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Damaged keypad membrane, Corroded keypad connector, Water ingress into control panel, Faulty display PCB

How to Fix / Troubleshooting

Safety first: Disconnect power before opening the control panel.

  • Inspect keypad area: Look for cracks in the display cover, signs of water inside, or stuck buttons.
  • Clean and reseat connectors: Open the control panel and gently unplug the keypad ribbon cable from the PCB. Clean contacts with electronic contact cleaner and reconnect firmly.
  • Dry moisture: If condensation is present, dry the panel and consider adding a weather shield or relocating the pump away from direct water spray.
  • Test operation: Restore power and test each button. If some keys still do not respond, the keypad or display PCB likely needs replacement.

Because the keypad is integral to safe operation, replacement should follow Saci's service instructions or be done by an authorized technician.

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Repair Difficulty

Medium 3/5

Required Part

Keypad / Display Panel
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