Induction hob zone shuts down shortly after switching on, display shows E1
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off the affected zone and allow the pan and glass to cool completely before handling.
User checks:
- Remove the pan and inspect the base for burn marks, warping, or severe discoloration. Replace damaged cookware.
- Ensure there is sufficient liquid or food in the pan when heating; avoid running a zone with an empty pan.
- Clean the glass surface and pan base to ensure good thermal contact.
- After cooling, reset the hob at the mains isolation switch for 2–3 minutes and test again with a different, known-good induction pan.
If E1 recurs with multiple pans:
- The temperature sensor (NTC) on the induction coil or the control electronics may be faulty.
- Internal access requires removing the hob from the worktop and testing the NTC sensor resistance with a multimeter.
- This work involves exposure to mains voltage and should be carried out by a qualified technician only.
If the error persists, arrange service to test and, if needed, replace the induction power module or NTC sensor.
Repair Difficulty
Required Part
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