F12
Ariston Cooktop User Interface to Power Board Communication Error

All cooktop zones are disabled and F12 appears on the main hob display.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose communication harness between UI board and power module, Faulty touch control board, Defective power module communication circuit

How to Fix / Troubleshooting

Safety: Isolate the hob from mains before removing it from the worktop.

  • Remove hob: Lift the hob out of the countertop cut-out after removing any retaining clips or sealant.
  • Check harness: Locate the multi-core cable or ribbon between the front touch control board and the main power module. Reseat both ends and ensure there is no corrosion or damage.
  • Inspect boards: Look for signs of moisture ingress on the touch panel and for burnt components on the power module.
  • Test after reseating: Reassemble loosely, restore power, and test. If F12 persists, one of the boards is likely faulty.
  • Replace faulty board: Replace the touch control board first if there are also keypad issues. If the UI is responsive but F12 remains, replace the power module with the correct Ariston part.
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Repair Difficulty

Hard 4/5

Required Part

Cooktop Touch Control Board or Power Module
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