Cooktop emits a burning smell or visible smoke from vents during operation.

Safety first: Immediately switch off the cooktop and disconnect it from mains power. If you suspect a fire, do not open the appliance; use appropriate fire safety measures and call emergency services.

• Step 1 – Ventilate: Open windows to clear fumes. Do not inhale smoke.
• Step 2 – Inspect surface: Once cool, check for spilled food or plastic items that may have melted on the surface or near vents. Clean thoroughly.
• Step 3 – Internal inspection (technician): Remove the cooktop and open the underside. Look for burnt wiring, charred components on the power board, or melted plastic. Replace any damaged parts and correct the root cause (e.g., blocked fan).
• Step 4 – Test carefully: After repairs, test the cooktop under supervision, ready to disconnect power if any abnormal smell or smoke reappears.

Do not continue using the cooktop until the source of burning smell is identified and repaired.