Balay
Thermal Cut‑Out or Overheating Shutdown
Cooktop turns itself off during cooking without any error code; may restart after cooling.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked ventilation, Overheating of power module, Defective thermal cut‑out switch, Incorrect installation clearances
How to Fix / Troubleshooting
Safety first: Allow the cooktop to cool and disconnect from mains before internal inspection.
- Step 1 – Check ventilation space: Ensure the cabinet under the cooktop is not used for storage that blocks airflow. Follow Balay’s specified minimum clearances.
- Step 2 – Clean vents: Vacuum dust from all visible ventilation openings.
- Step 3 – Avoid covering vents: Do not place foil, liners, or large pans that overhang vents.
- Step 4 – Internal check (technician): Inspect the thermal cut‑out device and cooling fan. Test the cut‑out for correct operation and replace if it trips at too low a temperature. Replace the fan if it does not run or is weak.
Repeated thermal shutdowns indicate a serious cooling issue that must be corrected to prevent permanent damage.
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Repair Difficulty
Hard
4/5
Required Part
Thermal Cut-Out Switch
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