How to Fix / Troubleshooting

Safety first: Disconnect the cooktop from mains power before opening the unit.

Step 1 – Verify cookware: Confirm that the cookware is magnetic and flat. Try several different pots to rule out marginal cookware.
Step 2 – Reset appliance: Turn off power at the breaker for 10 minutes, then restore and test again.
Step 3 – Internal checks (technician): Remove the bottom cover and inspect the affected zone’s sensor wiring and connectors to the power board. Look for broken wires or loose plugs.
Step 4 – Test sensor circuits: Using Balay service data, measure the sensor coil or shunt resistor values and compare to specifications. Replace the induction coil assembly if its integrated sensor is defective.
Step 5 – Power board replacement: If the coil and wiring are good, the pan detection circuitry on the power board is likely faulty. Replace the power module.

Do not attempt to modify or bypass detection circuits; they are essential for safe operation.

Induction cooktop displays E7 on one or more zones; zone does not heat or behaves erratically.

Possible Causes