Balay Flame Failure Device (Thermocouple) Not Holding

Gas burner goes out when the knob is released, even though it lights while pressed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty thermocouple, Misaligned thermocouple tip, Weak magnet in safety valve, Poor grounding of burner

How to Fix / Troubleshooting

Safety first: Turn off gas supply before disassembling burner components. Allow all parts to cool.

  • Step 1 – Clean and align thermocouple: Locate the small metal rod next to the burner (thermocouple). Clean its tip with a soft cloth and ensure it is positioned in the flame when the burner is lit.
  • Step 2 – Hold knob longer: After lighting, keep the knob pressed for 5–10 seconds to allow the thermocouple to heat fully. If the flame then holds, this may be normal behavior.
  • Step 3 – Check burner seating: Ensure the burner head and cap are correctly seated to provide a stable flame that fully envelops the thermocouple tip.
  • Step 4 – Replace thermocouple (technician): If the flame still goes out, replace the thermocouple for that burner. Ensure proper routing and secure connection to the gas valve.
  • Step 5 – Replace gas valve: If a new thermocouple does not solve the issue, the safety valve’s magnet may be weak and the valve assembly should be replaced.

Never bypass or short the flame failure device; it is a critical safety component.

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Repair Difficulty

Hard 4/5

Required Part

Thermocouple
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