Safety first: Before opening the appliance, switch off the circuit breaker and verify absence of voltage.

Step 1 – Check household breaker: Reset the breaker or replace the fuse supplying the cooktop. If it trips again immediately, do not reset repeatedly; there may be a short circuit.
Step 2 – Verify supply at outlet/terminal: Have an electrician confirm that correct voltage is present at the cooktop connection point.
Step 3 – Inspect terminal block (technician): Remove the cooktop and open the terminal cover. Tighten all connections and look for signs of overheating or melted plastic. Replace damaged blocks.
Step 4 – Check internal fuse: Many Balay hobs have an internal fuse on the power board. Test and replace with the exact same type and rating if blown. Investigate cause of failure before re‑energizing.
Step 5 – Replace power supply board: If supply and fuse are good but the unit remains dead, the power board is likely defective and should be replaced.

Persistent breaker tripping or signs of burning require immediate attention from a qualified technician.

Induction cooktop does not power on at all; no lights or display.

Possible Causes