Radiant electric cooktop zone does not heat, indicator light may still come on.

Safety first: Disconnect power and remove the cooktop from the worktop before accessing internal parts.

• Access element: Remove the bottom cover to expose the radiant elements.
• Inspect element: Look for visible breaks or burn marks on the element track.
• Test continuity: Disconnect the element and measure resistance across its terminals. Infinite resistance indicates failure.
• Check limiter: Some elements have an integrated thermal limiter; if open, the entire element assembly must be replaced.
• Replace element: Install a new radiant element of the correct size and rating, reconnect wiring, and reassemble.