Candy
Mechanical Damage to Glass Top
Cooktop glass-ceramic surface is cracked or shattered
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, Thermal shock from cold liquid on hot glass, Installation stress
How to Fix / Troubleshooting
Safety first: Immediately disconnect power. Do not use the cooktop with cracked glass; risk of electric shock and further breakage.
- Avoid touching shards: Wear cut-resistant gloves if you must handle broken glass.
- Do not attempt to glue: The glass-ceramic top must be replaced; adhesives are unsafe.
- Order correct part: Use the Candy model number to order the exact replacement glass top.
- Inspect elements: When replacing the glass, inspect the elements and sensors for damage from the impact and replace as needed.
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Repair Difficulty
Hard
4/5
Required Part
Glass-Ceramic Top
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