Candy Dual/Triple Zone Element or Switch Fault

Electric ceramic zone heats only on one ring (dual or triple zone not working fully)

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Burnt outer ring element, Faulty dual-zone selector switch, Loose jumper wiring between rings

Safety first: Disconnect mains before accessing the cooktop internals.

Verify control setting: Ensure you are selecting the dual or triple zone correctly according to the user manual.
Inspect element: Remove the glass top and inspect the multi-ring element for visible damage.
Check selector switch: Test the dual-zone switch or control for continuity in all positions. Replace if it does not route power correctly.
Replace element: If the outer ring is open circuit, replace the complete dual/triple zone element.

Hard 4/5

Dual/Triple Zone Element

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