How to Fix / Troubleshooting

Safety first: Disconnect the range from mains before removing top panels. Elements operate at high voltage.

Test other zones: Confirm that other zones heat normally to rule out a global power issue.
Access element: Remove the glass-ceramic top according to the service instructions. Inspect the affected element for visible breaks or burn marks.
Check wiring: Verify that all spade connectors to the element and control are tight and not burnt.
Measure element resistance: Use a multimeter to check continuity. Replace the radiant element if open circuit.
Control check: If the element is good, the infinite switch or electronic power regulator for that zone may be faulty and should be replaced.

Electric ceramic zone on Candy range does not heat at all

Possible Causes