Induction cooktop displays E13 and does not respond to commands

Safety first: Disconnect from mains before any disassembly.

• Power cycle: Turn off the breaker for 5–10 minutes to fully discharge the electronics, then restore power.
• Check for surges: If the error appeared after a power outage or surge, consider using a surge protector in future.
• Service mode reset: Some Candy models allow a memory reset via a service key sequence. This information is usually in the service manual and not in the user manual.
• Replace control board: If E13 persists, the user interface or main control board must be replaced, as memory chips are not typically serviced separately.