E17
Candy
Mains Frequency or Synchronization Error
Induction cooktop displays E17 and zones shut down after a few seconds
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unstable mains frequency, Inverter synchronization fault, Defective mains sensing circuit on power board
How to Fix / Troubleshooting
Safety first: Do not attempt to modify mains frequency. This error often requires professional diagnosis.
- Check for generators or inverters: If the appliance is powered from a generator or inverter, ensure it provides a stable 50 Hz output compatible with Candy specifications.
- Test on standard supply: Connect the cooktop to a normal household supply (if currently on alternative power). If E17 disappears, the issue is with the supply.
- Inspect power board: If on normal mains and E17 persists, the mains sensing circuit on the power module may be defective. Replace the power module.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Power Module
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