F2
Candy
Flame Failure Device (FFD) or Thermocouple Fault
Gas hob shows F2 and gas stops flowing to one or more burners shortly after ignition
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective thermocouple, Misaligned flame not heating sensor, Loose thermocouple connection to gas valve, Faulty safety valve
How to Fix / Troubleshooting
Safety first: Turn off gas at the main shutoff. Work in a well-ventilated area and avoid open flames.
- Check flame contact: Ensure the burner flame properly envelops the thermocouple tip. Clean burner ports and reposition burner cap if needed.
- Hold knob longer: When lighting, press and hold the knob for 5–10 seconds to allow the thermocouple to heat and the safety valve to open fully.
- Inspect thermocouple: From below, check that the thermocouple is firmly connected to the gas valve. Tighten the nut gently if loose.
- Replace thermocouple: If the flame goes out as soon as you release the knob despite correct flame, replace the thermocouple for that burner.
- Valve replacement: If a new thermocouple does not solve the issue, the gas safety valve may be defective and should be replaced by a qualified gas technician.
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Repair Difficulty
Hard
4/5
Required Part
Burner Thermocouple
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