E9
Caple Internal EEPROM / Configuration Error

Induction hob displays E9 and shuts down during operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted firmware on control PCB, Power surge during operation, Faulty main control PCB memory, Incorrect replacement board not coded for model

How to Fix / Troubleshooting

User step: Disconnect the hob from the mains for at least 5 minutes to allow a full reset. If E9 reappears immediately on power‑up, further work is required.

Technician steps:

  • Verify the model and serial number and ensure any replacement main control PCB is the correct Caple part for this hob.
  • Inspect the board for obvious damage from surges (burnt tracks, damaged ICs).
  • Some Caple boards require configuration or coding via jumpers or a service tool; confirm settings match the hob layout.
  • If E9 persists and configuration is correct, replace the main control PCB.

Firmware reprogramming is typically not supported in the field; board replacement is the standard remedy.

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Repair Difficulty

Hard 4/5

Required Part

Main Control PCB
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