Caple
Damaged Ceramic Glass Top
Hob glass is cracked or shattered but appliance still heats.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, Thermal shock from cold liquid on hot glass, Incorrect installation causing stress
How to Fix / Troubleshooting
Safety first: Immediately switch off and isolate the hob. Do not use a hob with cracked glass; live parts may become exposed and liquids can enter the electronics.
Remedy:
- Arrange for replacement of the complete ceramic glass top assembly, following Caple’s part number for the specific model.
- During replacement, inspect the underlying elements and sensors for damage from the impact.
- Ensure the hob is reinstalled on a flat, correctly sized cut‑out to avoid stress on the new glass.
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Repair Difficulty
Hard
4/5
Required Part
Ceramic Glass Top
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