Oven display shows F5 and the grill or main oven element does not heat.

Safety first: Isolate the cooker from the mains before removing any panels.

• Check elements first: Confirm that the heating elements themselves are not visibly broken or burnt through.
• Listen for relay click: When starting a heating cycle, you should hear a click from the control board. No click may indicate a relay drive fault.
• Inspect wiring: Check the wiring from the control board to the elements for loose or burnt connectors.
• Board inspection (technician): A Hoover technician should inspect the electronic oven control board for burnt relays or tracks and replace the board if necessary.