F1E2
KitchenAid
Keypad / Touch Panel Stuck or Shorted
F1E2 appears on the display; touch panel or keypad does not respond correctly or responds intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Shorted touch membrane, damaged keypad ribbon cable, moisture under glass touch panel, failed user interface board
How to Fix / Troubleshooting
Safety: Disconnect power before removing the control panel or glass touch assembly.
- Clean and dry panel: Wipe the touch surface with a soft, dry cloth. If it was recently cleaned with liquid, allow it to dry completely for several hours with power off.
- Check for stuck keys: With power restored, press each key individually. If one key is always active or beeping, the membrane is likely shorted.
- Inspect ribbon cable: Remove the control panel and inspect the flat ribbon cable from the touch panel to the control board. Look for kinks, tears, or corrosion at the connector. Reseat the cable.
- Replace touch panel/UI: If F1E2 persists, replace the touch panel or user interface assembly as a complete unit per KitchenAid parts list.
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Repair Difficulty
Medium
3/5
Required Part
Touch Panel / User Interface Assembly
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