KitchenAid User Interface Failure or Control Lock

Oven or cooktop control panel buttons are unresponsive; display may still be lit.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Control lock enabled, failed touch panel, loose ribbon cable, ESD damage to UI

How to Fix / Troubleshooting

Safety: Disconnect power before removing the control panel.

  • Check for control lock: Look for a lock icon. Press and hold the designated key for several seconds to unlock.
  • Power reset: Turn off the breaker for 5 minutes, then restore power.
  • Inspect ribbon cable: Remove the control panel and reseat the ribbon cable between the UI and main control.
  • Replace UI: If still unresponsive, replace the user interface/touch panel assembly.
Advertisements

Repair Difficulty

Medium 3/5

Required Part

User Interface / Touch Panel
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements