Liebherr
Improper Grounding or Insulation Fault
Cooktop frame or metal parts give a mild electric shock when touched
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Missing or loose earth connection, Damaged power cord, Internal insulation breakdown, Faulty house wiring
How to Fix / Troubleshooting
Critical safety warning: Immediately disconnect the cooktop from mains power at the breaker. Do not use the appliance until the fault is corrected.
User steps:
- Do not touch the appliance with wet hands.
- Contact a qualified electrician or Liebherr service technician.
Technician steps:
- Verify the earth/ground conductor is correctly connected at the terminal block and in the supply cable.
- Insulation-test the appliance to identify leakage paths.
- Inspect internal wiring and components for contact with the metal chassis.
- Correct wiring, replace damaged components, and ensure proper grounding.
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Repair Difficulty
Professional Required
5/5
Required Part
Power Cord / Terminal Block
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