Miele
Glass Ceramic Top Damage
Cooktop glass ceramic surface on Miele electric or induction unit is cracked or shattered.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, Thermal shock from cold liquid on hot surface, Improper installation causing stress, Manufacturing defect (rare)
How to Fix / Troubleshooting
Safety: Immediately turn off all cooking zones and disconnect power. Do not use the cooktop with a cracked glass surface due to risk of electric shock and further breakage.
- Avoid use: Do not place cookware on or near the damaged area.
- Document damage: Take photos for warranty or insurance claims if applicable.
- Replace glass: The entire glass ceramic top must be replaced. This involves removing the cooktop from the counter, disconnecting controls and coils, and transferring components to the new glass.
- Professional recommended: Because of the risk of cutting injuries and damage to delicate components, this repair is best done by an authorized Miele technician.
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Repair Difficulty
Professional Required
5/5
Required Part
Glass Ceramic Cooktop
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