E4
Montpellier Supply Voltage Too Low / Power Module Protection

Induction hob displays E4 on one zone and that zone does not heat.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Undersized supply cable, Loose connection at terminal block, Low mains voltage, Failing power module

How to Fix / Troubleshooting

Safety first: Turn off power at the mains before any inspection of the terminal block. Only a qualified electrician should remove covers.

  • Check other appliances: If lights dim or other appliances struggle, there may be a general low-voltage issue. Contact your energy supplier or electrician.
  • Verify cable size (electrician): Ensure the hob is wired with the correct cross-section cable as specified by Montpellier (often 6 mm² for higher power models).
  • Tighten connections (electrician): With power isolated, check all screws in the hob terminal block and cooker switch are tight and free of heat damage.
  • Test again: Restore power and test each zone. If E4 persists on a single zone, the power module for that zone may be failing and should be replaced.
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Repair Difficulty

Professional Required 5/5

Required Part

Power Module (Induction Power Board)
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