Neff Overheating / Foreign Material Burning

Cooktop or range emits a burning smell or smoke during use.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Food or grease spilled on hot components, Packaging material left under hob, Electrical overheating at terminal block, Failing component on power board

How to Fix / Troubleshooting

Fire safety: If you see flames or heavy smoke, turn off power and gas (if applicable), use an appropriate fire extinguisher, and call emergency services.

  • Initial use: A slight smell is normal the first few times a new appliance is used as protective coatings burn off.
  • Clean spills: Once cool, clean any burnt food or grease from the glass and around burners.
  • Inspect cabinet: Check under the hob for any plastic, cardboard, or packaging left behind and remove it.
  • Persistent electrical smell: Turn off power and have a technician inspect the mains terminal block, wiring, and power module for signs of overheating or burning.
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Repair Difficulty

Medium 3/5

Required Part

Mains Terminal Block
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