Neff
Neff Ranges & Cooktops Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
Advertisements
E
Induction hob shows a single 'E' on one zone display and that zone does not heat.
General Zone Error / Pan Detection or Electronics Fault
E011
Induction hob zone will not heat, display shows E011 when attempting to turn on a cooking zone.
Cookware Detection / Pan Presence Error
E012
Induction hob briefly starts then shuts off with E012 displayed on the control panel.
Induction Power Module Overcurrent / Short Detection
E015
Induction hob or electric cooktop shuts down and displays E015 shortly after switching on.
Cooling Fan Failure / Electronics Overheating Protection
E016
Induction hob displays E016 and shuts down during or shortly after cooking.
Electronics Overtemperature / Heat Sink Overheat
E021
Induction hob zone does not respond correctly and shows E021 on the display.
Temperature Sensor / NTC Fault on Induction Coil
E022
Induction hob displays E022 and the affected zone cannot be used.
Induction Coil / Resonant Circuit Fault
E023
Induction hob shows E023 and will not allow operation of one or more zones.
Power Module Communication / Internal Electronics Fault
E051
Induction hob or electric cooktop shows E051 and does not respond to touch controls.
Touch Control Panel / User Interface Error
E056
Induction hob displays E056 and zones cannot be activated.
Key Lock / Child Lock or Touch Panel Calibration Error
E061
Induction hob shows E061 and one or more zones are disabled.
Supply Voltage Out of Range / Mains Frequency Error
E101
Electric cooktop or range shows E101 and one or more radiant zones do not heat.
Radiant Heating Element Circuit Fault
E115
Induction hob displays E115 and shuts down, often after heavy cooking.
Glass Surface Temperature Too High
E2
Gas hob with electronic ignition shows E2 on the display (if equipped) and ignition stops working.
Ignition System Fault / Spark Generator Error
E3
Gas hob with flame supervision shows E3 and gas burners shut off shortly after ignition.
Flame Failure Device / Thermocouple Fault
F0
Induction hob or electric cooktop shows F0 and will not start.
Configuration / Software or Internal Communication Error
F2
Electric cooktop shows F2 and shuts down a zone during use.
Zone Overtemperature / Sensor Fault
F4
Electric cooktop or range shows F4 and one or more zones are disabled.
Temperature Sensor Open / Short Circuit
L
Cooktop display shows 'L' and controls do not respond.
Child Lock / Control Lock Activated
Symptom
Control knobs on gas hob are stiff, hard to turn, or do not push in smoothly.
Mechanical Knob / Valve Spindle Binding
Symptom
Cooktop or range emits a burning smell or smoke during use.
Overheating / Foreign Material Burning
Symptom
Cooktop surface around burners or zones is discolored or stained.
Surface Staining / Heat Discoloration
Symptom
Cooktop trips the household circuit breaker or RCD when turned on.
Electrical Short or Earth Leakage
Symptom
Electric radiant zone cycles on and off frequently and does not seem to reach full heat.
Temperature Limiter Cycling / Element Control Issue
Symptom
Gas burner clicks continuously (sparks) even when all knobs are in the off position.
Stuck Ignition Switch / Moisture in Ignition Circuit
Symptom
Gas burner flame is yellow, noisy, or lifting off the burner ports.
Incorrect Combustion / Air–Gas Mixture Issue
Symptom
Gas burner ignites but goes out when the control knob is released.
Flame Supervision Device / Thermocouple Not Holding
Symptom
Gas burner will not ignite or takes a long time to light, but gas smell is present at the burner.
Ignition Failure / Weak Spark
Symptom
Gas hob produces a whistling or roaring noise when burners are on.
Gas Flow / Pressure or Burner Alignment Issue
Symptom
Induction hob does not power on at all, no lights or display.
No Power / Supply or Main PCB Failure
Symptom
Induction hob makes loud buzzing or humming noises, especially at higher power levels.
Induction Coil Vibration / Magnetostriction Noise
Symptom
Induction hob or electric cooktop glass is cracked or shattered.
Ceramic Glass Surface Damage
Symptom
Induction hob or electric cooktop repeatedly shuts off during cooking without showing an error code.
Overheating Protection / Ventilation Issue
Symptom
Induction hob powers on but none of the touch controls respond.
Touch Control Failure / User Interface Lockup
Symptom
Induction hob shows residual heat indicators (H) long after cooking zones have cooled.
Residual Heat Sensor / NTC Misreading
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E |
Induction hob shows a single 'E' on one zone display and that zone does not heat.
|
General Zone Error / Pan Detection or Electronics Fault | View Details |
| E011 |
Induction hob zone will not heat, display shows E011 when attempting to turn on a cooking zone.
|
Cookware Detection / Pan Presence Error | View Details |
| E012 |
Induction hob briefly starts then shuts off with E012 displayed on the control panel.
|
Induction Power Module Overcurrent / Short Detection | View Details |
| E015 |
Induction hob or electric cooktop shuts down and displays E015 shortly after switching on.
|
Cooling Fan Failure / Electronics Overheating Protection | View Details |
| E016 |
Induction hob displays E016 and shuts down during or shortly after cooking.
|
Electronics Overtemperature / Heat Sink Overheat | View Details |
| E021 |
Induction hob zone does not respond correctly and shows E021 on the display.
|
Temperature Sensor / NTC Fault on Induction Coil | View Details |
| E022 |
Induction hob displays E022 and the affected zone cannot be used.
|
Induction Coil / Resonant Circuit Fault | View Details |
| E023 |
Induction hob shows E023 and will not allow operation of one or more zones.
|
Power Module Communication / Internal Electronics Fault | View Details |
| E051 |
Induction hob or electric cooktop shows E051 and does not respond to touch controls.
|
Touch Control Panel / User Interface Error | View Details |
| E056 |
Induction hob displays E056 and zones cannot be activated.
|
Key Lock / Child Lock or Touch Panel Calibration Error | View Details |
| E061 |
Induction hob shows E061 and one or more zones are disabled.
|
Supply Voltage Out of Range / Mains Frequency Error | View Details |
| E101 |
Electric cooktop or range shows E101 and one or more radiant zones do not heat.
|
Radiant Heating Element Circuit Fault | View Details |
| E115 |
Induction hob displays E115 and shuts down, often after heavy cooking.
|
Glass Surface Temperature Too High | View Details |
| E2 |
Gas hob with electronic ignition shows E2 on the display (if equipped) and ignition stops working.
|
Ignition System Fault / Spark Generator Error | View Details |
| E3 |
Gas hob with flame supervision shows E3 and gas burners shut off shortly after ignition.
|
Flame Failure Device / Thermocouple Fault | View Details |
| F0 |
Induction hob or electric cooktop shows F0 and will not start.
|
Configuration / Software or Internal Communication Error | View Details |
| F2 |
Electric cooktop shows F2 and shuts down a zone during use.
|
Zone Overtemperature / Sensor Fault | View Details |
| F4 |
Electric cooktop or range shows F4 and one or more zones are disabled.
|
Temperature Sensor Open / Short Circuit | View Details |
| L |
Cooktop display shows 'L' and controls do not respond.
|
Child Lock / Control Lock Activated | View Details |
| – |
Control knobs on gas hob are stiff, hard to turn, or do not push in smoothly.
|
Mechanical Knob / Valve Spindle Binding | View Details |
| – |
Cooktop or range emits a burning smell or smoke during use.
|
Overheating / Foreign Material Burning | View Details |
| – |
Cooktop surface around burners or zones is discolored or stained.
|
Surface Staining / Heat Discoloration | View Details |
| – |
Cooktop trips the household circuit breaker or RCD when turned on.
|
Electrical Short or Earth Leakage | View Details |
| – |
Electric radiant zone cycles on and off frequently and does not seem to reach full heat.
|
Temperature Limiter Cycling / Element Control Issue | View Details |
| – |
Gas burner clicks continuously (sparks) even when all knobs are in the off position.
|
Stuck Ignition Switch / Moisture in Ignition Circuit | View Details |
| – |
Gas burner flame is yellow, noisy, or lifting off the burner ports.
|
Incorrect Combustion / Air–Gas Mixture Issue | View Details |
| – |
Gas burner ignites but goes out when the control knob is released.
|
Flame Supervision Device / Thermocouple Not Holding | View Details |
| – |
Gas burner will not ignite or takes a long time to light, but gas smell is present at the burner.
|
Ignition Failure / Weak Spark | View Details |
| – |
Gas hob produces a whistling or roaring noise when burners are on.
|
Gas Flow / Pressure or Burner Alignment Issue | View Details |
| – |
Induction hob does not power on at all, no lights or display.
|
No Power / Supply or Main PCB Failure | View Details |
| – |
Induction hob makes loud buzzing or humming noises, especially at higher power levels.
|
Induction Coil Vibration / Magnetostriction Noise | View Details |
| – |
Induction hob or electric cooktop glass is cracked or shattered.
|
Ceramic Glass Surface Damage | View Details |
| – |
Induction hob or electric cooktop repeatedly shuts off during cooking without showing an error code.
|
Overheating Protection / Ventilation Issue | View Details |
| – |
Induction hob powers on but none of the touch controls respond.
|
Touch Control Failure / User Interface Lockup | View Details |
| – |
Induction hob shows residual heat indicators (H) long after cooking zones have cooled.
|
Residual Heat Sensor / NTC Misreading | View Details |
No matching codes found
Advertisements