Neff
Overheating Protection / Ventilation Issue
Induction hob or electric cooktop repeatedly shuts off during cooking without showing an error code.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked ventilation under hob, Inadequate installation clearances, Failed cooling fan, Overloaded circuit causing voltage drop
How to Fix / Troubleshooting
Safety: Overheating protection is a safety feature; do not attempt to bypass it.
- Check ventilation:
- Ensure the cabinet under the hob is not packed with items blocking airflow.
- Verify that installation clearances match Neff specifications.
- Observe fan operation: During use, you should hear the cooling fan. If not, the fan may be faulty.
- Reduce load: Avoid running all zones at maximum power for long periods; use lower settings or stagger cooking.
- If shutdowns continue: A technician should inspect the cooling fan, temperature sensors, and installation, and correct any issues.
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Repair Difficulty
Medium
3/5
Required Part
Cooling Fan Motor
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