Neff Ignition Failure / Weak Spark

Gas burner will not ignite or takes a long time to light, but gas smell is present at the burner.

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Possible Causes

Dirty or wet ignition electrode, Misaligned burner cap or head, Faulty spark generator, Worn ignition switch in control knob

How to Fix / Troubleshooting

Gas safety: If you smell strong gas, turn off the burner and main gas supply, ventilate the room, and do not use open flames or electrical switches. Call a gas professional if the smell persists.

  • Clean burner and electrode:
    • Turn off gas and power.
    • Remove burner cap and head.
    • Clean the ignition electrode tip with a soft brush and ensure no food or grease is bridging to the burner body.
    • Clean burner ports with a soft brush or wooden toothpick (do not enlarge holes).
  • Reassemble correctly: Ensure the burner head and cap are properly seated and level.
  • Dry thoroughly: If recently cleaned, moisture may be present. Allow the hob to dry completely before testing.
  • If no clicking or spark: The spark generator or ignition switch may be faulty. A technician should test and replace the defective component.
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Repair Difficulty

Easy 2/5

Required Part

Ignition Electrode
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