E051
Neff
Touch Control Panel / User Interface Error
Induction hob or electric cooktop shows E051 and does not respond to touch controls.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture on control panel, Objects covering touch keys, Faulty touch sensor glass module, Loose ribbon cable between touch panel and control board
How to Fix / Troubleshooting
Safety: Do not pour water directly onto the control area. Avoid using the hob while the glass is wet.
- Clean and dry the panel:
- Turn off the hob.
- Wipe the control area with a soft, dry cloth to remove moisture, spills, or grease.
- Ensure no cookware, cloths, or utensils are resting on the control symbols.
- Power reset: Switch off the hob at the mains for 5–10 minutes, then restore power and test the controls.
- Check for physical damage: Inspect the glass over the control area for cracks or impact damage. If cracked, do not use the hob.
- If E051 remains: The touch control module or its connection to the main PCB may be faulty. Replacement of the glass touch assembly or control board should be done by a qualified technician.
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Repair Difficulty
Medium
3/5
Required Part
Touch Control Glass Module
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