E061
Neff
Supply Voltage Out of Range / Mains Frequency Error
Induction hob shows E061 and one or more zones are disabled.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect mains voltage (too high or too low), Loose mains connection block, Shared circuit causing voltage drops, Faulty power supply section on main PCB
How to Fix / Troubleshooting
Danger: Mains voltage issues can be hazardous. If you are not qualified, do not open the terminal box.
- Check other appliances: If lights dim or other appliances behave erratically, there may be a household supply issue. Contact an electrician.
- Power reset: Turn off the hob at the breaker for 10 minutes, then restore power and test.
- Verify dedicated circuit: Ensure the hob is on a dedicated circuit with the correct breaker rating as specified by Neff.
- Technician/electrician tasks: A professional should check the mains terminal block for tight connections, measure supply voltage and frequency, and test the power supply section of the main PCB. Replace damaged components as needed.
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Repair Difficulty
Hard
4/5
Required Part
Mains Terminal Block or Main Control PCB
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