Neff Residual Heat Sensor / NTC Misreading

Induction hob shows residual heat indicators (H) long after cooking zones have cooled.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty temperature sensor, Sensor not properly attached to glass, Control PCB miscalibration

How to Fix / Troubleshooting

Burn safety: Always treat zones with 'H' as potentially hot, even if you suspect a fault.

  • Allow extended cooling: Give the hob several hours to cool and see if the 'H' indicators clear.
  • Power reset: Turn off at the breaker for 10 minutes, then restore power.
  • If 'H' remains permanently: The residual heat sensor or its circuit on the control board may be faulty. A technician should test and replace the sensor or PCB.
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Repair Difficulty

Medium 3/5

Required Part

Residual Heat Sensor (NTC)
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