E115
Neff Glass Surface Temperature Too High

Induction hob displays E115 and shuts down, often after heavy cooking.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Prolonged operation at high power, Hot cookware left on inactive zone, Blocked ventilation causing heat buildup, Faulty surface temperature sensor

How to Fix / Troubleshooting

Warning: High surface temperatures can cause burns and damage to the hob.

  • Immediate action: Turn off all zones and remove hot cookware from the glass surface.
  • Allow cooling: Let the hob cool for at least 30 minutes before attempting to use it again.
  • Check ventilation and usage:
    • Avoid covering unused zones with hot pans.
    • Ensure adequate airflow under and around the hob.
  • If E115 appears quickly at low power: The surface temperature sensor or related circuitry may be faulty. A technician should test and replace the sensor or power module as needed.
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Repair Difficulty

Medium 3/5

Required Part

Surface Temperature Sensor (NTC)
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