Samsung Ceramic Glass Cooktop Damage

Cooktop glass is cracked or shattered.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Impact from heavy cookware, Thermal shock from cold liquid on hot glass, Improper installation causing stress, Manufacturing defect (rare)

How to Fix / Troubleshooting

Safety first: Turn OFF power at the breaker immediately. Do not use any burners if the glass is cracked, as this can expose live parts and cause electric shock.

Handling:

  • Avoid touching or cleaning the cracked area until it cools completely.
  • Do not place any weight on the damaged glass.

Resolution: The entire glass cooktop assembly must be replaced. This involves disconnecting elements and sensors from the underside of the glass and transferring them to the new top. Due to the risk of glass injury and electrical hazards, this repair is best performed by a qualified technician.

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Repair Difficulty

Professional Required 5/5

Required Part

Glass Cooktop Assembly
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