Samsung Ranges & Cooktops Error Codes

C-21

Cooktop surface temperature sensor error; range may beep and disable some functions.

Cooktop Surface Temperature Sensor Fault

C-22

Cooktop sensor over-temperature error; burners may shut off unexpectedly.

Cooktop Over-Temperature Protection Activation

C-23

Cooktop sensor short-circuit error; burners may be disabled.

Cooktop Sensor Shorted

C-24

Cooktop sensor open-circuit error; cooktop may not heat properly.

Cooktop Sensor Open

C-30

Induction cooktop communication error; some or all induction zones do not operate.

Induction Power Module Communication Failure

C-31

Induction zone coil error; a specific induction burner will not heat and may show C-31.

Induction Coil or Sensor Fault

C-32

Induction cooktop fan error; cooktop may shut down during use.

Induction Cooling Fan Failure

C-33

Induction cooktop overheat protection; zone shuts off and displays C-33.

Induction Zone Overheat Condition

C-70

Cooktop communication error between touch control and cooktop module.

Cooktop Control Communication Fault

E-08

Induction cooktop pan detection error; burner will not heat and shows E-08 or similar code.

Pan Detection Failure

E-27

Cooktop power supply error; unit may not power on or may shut off unexpectedly.

Cooktop Power Supply Voltage Error

E-54

Cooktop internal temperature sensor error; unit may limit power or shut down.

Internal Cooktop Temperature Sensor Fault

E-55

Cooktop EEPROM or memory error; controls may behave erratically.

Control Board Memory Fault

E-84

Cooktop key panel communication or configuration error.

Touch Key Panel Configuration Fault

E-85

Cooktop configuration or option setting error after board replacement.

Cooktop Configuration Data Error

E-91

Cooktop communication error between display and power module.

Display-to-Power Module Communication Fault

E-92

Cooktop internal communication or synchronization error; may affect multiple zones.

Internal Module Synchronization Fault

E-94

Cooktop software or firmware error; unit may not respond to inputs.

Firmware Execution Fault

E-95

Cooktop option mismatch or hardware configuration error.

Hardware Configuration Mismatch

E-96

Cooktop hardware fault detected at startup; may not power on.

Startup Self-Test Hardware Failure

E-97

Cooktop overcurrent or short-circuit protection error.

Overcurrent Protection Activation

E-98

Cooktop line frequency or power quality error.

AC Line Frequency/Quality Fault

E-99

Cooktop undefined or general error; may lock out operation.

General Control System Fault

SE

Touch control panel beeps continuously or some keys are unresponsive; display may show SE or 5E.

Stuck Key on Touch Control Panel

Symptom

Clock and settings reset every time power is cycled; range loses memory.

Control Board Backup Power Failure

Symptom

Control panel buttons or touch keys do not respond or respond intermittently.

Control Panel Input Failure

Symptom

Cooktop glass is cracked or shattered.

Ceramic Glass Cooktop Damage

Symptom

Cooktop knobs are hard to turn, loose, or do not properly control flame/heat.

Surface Burner Valve or Knob Wear

Symptom

Cooktop radiant (electric) burner does not heat or only heats partially.

Radiant Surface Element Failure

Symptom

Electric oven does not heat or takes excessively long to preheat.

Electric Oven Heating Failure

Symptom

Excessive smoke or burning smell from oven during normal baking (not self-clean).

Oven Contamination or Element Overheating

Symptom

Gas burner ignites but flame is weak, uneven, or goes out at low settings.

Improper Gas Burner Flame

Symptom

Gas burners will not ignite; clicking sound may be present but no flame.

Gas Burner Ignition Failure

Symptom

Gas oven will not heat; broil may work but bake does not (or vice versa).

Gas Oven Ignition Failure

Symptom

Oven door will not close fully or does not seal; heat escapes around the door.

Oven Door Alignment or Hinge Failure

Symptom

Oven door will not unlock after self-clean cycle completes.

Oven Door Lock Mechanism Stuck

Symptom

Oven fan runs continuously or is very noisy during or after cooking.

Cooling or Convection Fan Issue

Symptom

Oven light will not turn on even when the door is opened or light button is pressed.

Oven Cavity Light Failure

Symptom

Oven temperature is inaccurate; food undercooked or overcooked compared to set temperature.

Oven Temperature Calibration or Sensor Issue

Symptom

Range display and oven controls are dead, but cooktop may still work (on some models).

Oven Control Power Loss

Symptom

Range trips the circuit breaker when oven or cooktop is turned on.

Electrical Short or Overload

Symptom

Strong gas smell around the range when burners or oven are off.

Gas Leak at Range