Cooktop software or firmware error; unit may not respond to inputs.

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Corrupted firmware on main PCB, Power surge or static discharge, Defective control board memory, Incomplete initialization after board replacement

How to Fix / Troubleshooting

Safety first: Turn OFF power at the breaker.

Reset:

Leave power off for at least 10 minutes to fully discharge the control board.
Restore power and check operation.

Inspection:

If the error recurs, inspect the control board for visible damage (burn marks, corrosion).

Resolution: Firmware issues on Samsung ranges are not field-flashable by consumers. The main PCB must be replaced with a new, factory-programmed board by a technician.

Repair Difficulty

Professional Required 5/5

Required Part

Main PCB (Oven Control Board)

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