E-84
Samsung Touch Key Panel Configuration Fault

Cooktop key panel communication or configuration error.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect or incompatible touch panel installed, Loose ribbon cable, Damaged touch key circuit, Main PCB not recognizing key panel

How to Fix / Troubleshooting

Safety first: Turn OFF power to the range.

Connector check:

  • Remove the rear control panel cover.
  • Inspect the ribbon cable from the touch panel to the main PCB for damage or misalignment.
  • Reseat the ribbon cable, ensuring it is fully inserted and locked.

Part verification:

  • If the touch panel was recently replaced, confirm that the correct Samsung part number for your exact model was installed.

Next steps: If reseating and verifying the panel does not clear the error, either the touch panel or main PCB is defective. A technician should perform further diagnosis and replace the faulty component.

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Repair Difficulty

Hard 4/5

Required Part

Touch Control Panel (Glass Touch Assembly)
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