Cooktop communication error between touch control and cooktop module.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn OFF power at the breaker or unplug the range.
Reset:
- Leave power off for 5 minutes to reset the electronics.
- Restore power and test the cooktop controls.
Internal inspection (advanced):
- Remove the rear panel and, if necessary, the cooktop glass to access the control boards.
- Inspect the ribbon cable from the touch panel to the main PCB and the harness from the PCB to the cooktop module.
- Reseat all connectors and look for bent pins, corrosion, or burn marks.
Next steps: If reseating connectors does not resolve the issue, either the cooktop module or main PCB is likely defective. Due to the complexity of diagnosis, contact a qualified technician for board-level replacement.
Repair Difficulty
Required Part
We may earn a commission from links on this page.