Cooktop EEPROM or memory error; controls may behave erratically.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power at the breaker.
Reset attempt:
- Leave power off for at least 5 minutes to fully discharge the control board.
- Restore power and check if the error clears.
Inspection:
- Remove the rear control panel cover and verify all connectors to the main PCB are fully seated.
- Look for signs of surge damage (burn marks, bulging capacitors).
Resolution: EEPROM or firmware faults generally require replacing the main PCB with a new, pre-programmed Samsung board. Contact a qualified technician for diagnosis and replacement.
Repair Difficulty
Required Part
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