Cooktop undefined or general error; may lock out operation.

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Multiple simultaneous sensor errors, Internal control failure, Severe power surge, Firmware corruption

How to Fix / Troubleshooting

Safety first: Turn OFF power at the breaker.

Reset:

Leave power off for 10–15 minutes, then restore and test.

Observation:

If the error returns immediately or is accompanied by unusual noises or smells, disconnect power and do not use the appliance.

Resolution: A general error indicates a serious internal control issue. Contact a Samsung-authorized service center for diagnosis and likely control board replacement.

Repair Difficulty

Professional Required 5/5

Required Part

Main PCB (Oven Control Board)

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