Summit User Interface or Control Failure

Control panel buttons or knobs do not respond or respond intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn membrane keypad, Broken knob shaft or switch, Loose ribbon cable, Failed user interface board

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the control panel.

  • Check for lock mode: Ensure the control is not locked (LOC/LOCK icon). Disable if active.
  • Inspect knobs: For mechanical controls, remove the knob and inspect the switch shaft. Replace the infinite switch or selector switch if the shaft is broken.
  • Keypad ribbon: Remove the backguard cover and reseat the keypad ribbon cable on the control board.
  • Replace keypad/UI: If specific keys never respond, replace the keypad/touch panel or user interface board as a complete assembly.
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Repair Difficulty

Medium 3/5

Required Part

User Interface / Keypad Assembly
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