Candy User Interface Button / Touch Failure

Control panel buttons not responding or responding intermittently; no error code shown.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or damaged touch panel, Moisture behind control panel, Loose ribbon cable, Faulty UI PCB

How to Fix / Troubleshooting

Safety: Unplug the refrigerator before removing the control panel.

  • Dry the area: If condensation or spills occurred, allow the panel to dry thoroughly.
  • Inspect cable: Remove the control panel and check the ribbon cable for damage. Reseat connectors.
  • Clean contacts: Gently clean connector contacts with appropriate electronic contact cleaner.
  • Replace UI board: If buttons remain unresponsive, replace the Candy user interface board.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Board
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